1. Who is responsible
LanTech International Limited, a Hong Kong-based business, is responsible for the personal information described in this policy. Privacy questions can be sent to privacy@lantechintl.com.
2. Information we receive
We may receive contact details, delivery and billing information, account details, enquiry text, product requirements, quotation or order records, communications, and information you choose to send with an enquiry. The website and its infrastructure may also generate technical records such as IP address, browser type, requested page, time, security events, and cookie or session identifiers.
3. How we use information
We use relevant information to answer enquiries; prepare and manage quotations; administer accounts and orders; coordinate payment, delivery, installation, returns, and support; secure and operate the website; keep business and tax records; resolve disputes; meet legal obligations; and improve our products and service. Where consent is required for a separate use, we ask for it.
4. Cookies and similar storage
Essential cookies may support sign-in, security, language, shopping, or session functions. Browser settings can restrict cookies, although parts of the site may then work differently. Any future analytics or advertising technology must be described and configured in line with applicable requirements before it is used.
5. Service providers and disclosure
We may share only the information reasonably needed with providers that support hosting, security, communications, payment, fulfilment, delivery, installation, professional advice, or other agreed services. We may also disclose information where required by law, to protect legal rights or safety, or in connection with a genuine business reorganization. We do not sell personal information as a standalone product.
6. International handling
Website, communication, supplier, payment, or delivery providers may process information outside Hong Kong. Where this occurs, we use reasonable contractual, organizational, and technical measures appropriate to the information and service.
7. Retention and security
We keep personal information only for as long as needed for the purpose collected, an ongoing account or order, dispute handling, security, or a legal and accounting requirement. We use reasonable access, transmission, backup, and operational controls, but no online system can be guaranteed completely secure.
8. Your choices and rights
Depending on the applicable law, you may ask about the personal information we hold, request access or correction, object to or restrict certain handling, withdraw consent for a consent-based use, or request deletion where the information is no longer required. We may need to verify identity and retain information that lawfully cannot be deleted.
9. Children
The website and commercial services are not directed to children. A parent or guardian who believes a child has supplied personal information should contact us.
10. Changes and contact
We may update this notice when our practices or legal requirements change. The effective date above identifies the current version. Send privacy questions or requests to privacy@lantechintl.com and include enough detail for us to identify the request without sending unnecessary sensitive information.